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ESI ThoughtLab Report

PwC Manufacturing COO Pulse Survey

February 4, 2021 / 0 Comments

Over the past year, manufacturing firms have faced unprecedented disruption. Daunting change caused by the COVID-19 crisis has resulted in accelerated digitalization, increased risk of cyberattacks, and transformed consumer behavior. ESI ThoughtLab worked with PwC to conduct a survey of 585 manufacturing industry COOs to understand the future of manufacturing. Click here to access an […]

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Protected: ESI ThoughtLab – NEW HOMEPAGE

January 11, 2021 / Comments Off on Protected: ESI ThoughtLab – NEW HOMEPAGE

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Workflow Quarterly: The Experience Issue

December 21, 2020 / 0 Comments

The Workflow Quarterly Experience Issue reports on how leading organizations are driving productivity and growth through better business processes for employees and customers. The Winter 2020 edition of the magazine offers advice on how to lead through uncertainty, invest for resilience, and jumpstart an engaged workforce. Even before the pandemic hit, new research shows, companies […]

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Shared Service Centers: Risks & Rewards in the Time of Coronavirus

October 28, 2020 / 0 Comments

As the pandemic continues to disrupt all aspects of life, companies are re-evaluating how they get work done. For many large enterprises, reassessing their use of, and future investment plans for shared service centers is a key part of this strategic planning. The business logic behind these “captive” centers – standardization, economies of scale, lower […]

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Mastercard Shadow Economy

October 28, 2020 / 0 Comments

The shadow economy, sometimes called the informal or underground economy, comprises economic activity that takes place outside of formal channels—generally to avoid governmental scrutiny and taxation—and is not included in the officially calculated gross national product (GNP). It results in significant social, economic, cultural, and political challenges. To better understand the impact of the shadow economy […]

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The Payoffs of Digital Enterprise Platforms

October 27, 2020 / 0 Comments

Today, digital enterprise platforms are a business imperative. They allow organizations to modernize businesses around digital and data. Compared to competitors, organizations with digital enterprise platforms can move more quickly at a greater scale, and they have better flexibility. IT is no longer a barrier to reinvention. Instead, it helps to drive continuous adaption and innovation. […]

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