Thought Leadership Report

Future-proofing Cities in a Post-pandemic World with Deloitte

May 21, 2021 / Comments Off on Future-proofing Cities in a Post-pandemic World with Deloitte

This article focuses on how cities can build resiliency in public health systems, government operations, and other city domains by focusing on four key capabilities— nimbleness, scalability, stability, and optionality. These recommendations are informed by a global survey of 167 cities conducted as part of the Smart City Solutions for a Riskier World research study […]

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The Future of Digital Workspaces with Lakeside

May 21, 2021 / Comments Off on The Future of Digital Workspaces with Lakeside

The future of digital workplaces hinges on one important factor: digital employee experience (DEX). The smoother the digital experience, the more productive employees can be. Conversely, the harder it is to access and use workplace technology, the less workers can do. More than a year spent supporting remote workers since the outbreak of Covid-19 has given […]

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The ABCDs of Innovation with Broadridge

April 30, 2021 / Comments Off on The ABCDs of Innovation with Broadridge

Using next-generation technologies can significantly boost performance and profitability. As this study shows, leaders are accelerating their investments in the ABCDs of Innovation – AI, blockchain, Cloud, and digital – and moving further ahead of their competitors. Broadridge partnered with ESI ThoughtLab to conduct a robust phone-based survey of senior financial services executives. Fielded in […]

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ServiceNow Workflow Quarterly: The Agility Issue

April 16, 2021 / Comments Off on ServiceNow Workflow Quarterly: The Agility Issue

For the Agility Issue of ServiceNow’s Workflow Quarterly, ESI ThoughtLab conducted a survey of 200 executives from seven countries and five industries that shows the most successful companies during the pandemic had senior executives who led the charge. Business agility has become a CEO-level issue now more than ever. The most successful companies invested in tools […]

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Cognizant Jobs of the Future Quarterly Index

March 22, 2021 / Comments Off on Cognizant Jobs of the Future Quarterly Index

To benchmark the emergence of new jobs, the Cognizant Center for the Future of Work created the Jobs of the Future Index (CJoF Index). This quarterly index explores trends and patterns of 50 jobs. Supported by economic research from ESI ThoughtLab, the CJoF index answers key questions such as: Which jobs, in which industries, are growing […]

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The Broadridge Next-Gen Technology Adoption Survey

March 10, 2021 / Comments Off on The Broadridge Next-Gen Technology Adoption Survey

To understand how financial services companies are adopting AI, blockchain, the cloud, and digital technologies; where they are investing most; and the returns they are generating, ESI ThoughtLab conducted a comprehensive survey on behalf of Broadridge in late 2020 of senior executives at 1,000 companies in eight financial subsectors across 18 countries. Financial services executives […]

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