Our unparalleled capabilities.
Much of today's thought leadership is derivative. That is why we set up ESI ThoughtLab as a multidisciplinary center that probes the latest management trends through an economic lens.
Today’s organizations seek to identify data that’s most relevant to meeting business goals and make these data types actionable. To do so, they are turning to advances in artificial intelligence (AI) and deep learning, and are using new data architectures to allow all that data to come together for the first time. To discover what […]
How many legacy firms are still in existence today? Many that were household names, Kodak, Blockbuster, BlackBerry, and Sears, for instance, haven’t survived the digital transformation paradigm shift that is defining 21st-century corporate survival. And newer firms like Google, Apple, and Netflix are raising the bar and setting new expectations. For Cognizant’s The End of […]
Companies across all industries are embracing robotic process automation (RPA). In as little as two years, RPA leaders – those companies our research identified as ahead of the curve – will be using bots in virtually every function within their organizations. RPA is much more than a cost play. RPA leaders are seeing multiple benefits, […]
To benchmark the emergence of new jobs, Cognizant created the Jobs of the Future Index (CJoF Index). This quarterly index measures the changes in demand for a set of 50 jobs of the future: 45 actual and 5 proxy jobs. It also includes eight additional sub-indices that represent families of similar jobs. The CJoF Index score […]
As digital transformation propels organizations worldwide to deploy digitally-enabled products and services that increasingly collect and leverage abundant amounts of data, protecting that data and maintaining consumer trust is increasingly urgent–and crucial for long-term success. KPMG asked ESI ThoughtLab to conduct a two-pronged global survey to assess shifts in consumer expectations for cybersecurity and privacy, […]
Across industries, consumers worldwide are changing where they shop, how they discover products, and what they ultimately buy, thanks to new technologies, innovative business models, and disruptive brands. The wealth management industry is acutely experiencing these trends. As the value perceptions of their clients shift, service providers—from firms with rich legacies to innovative new entrants—are […]
Driving ROI Through AI Best practices, investment plans, and performance metrics There is little evidence-based research on the economics of artificial intelligence (AI) for businesses. While early attempts have been made to measure ROI, this research often fails to present the variations by industry, company size, and location needed for proper benchmarking. To fill the […]
Driving Cybersecurity Performance Improving Cybersecurity Results Through Evidence-based Analysis Despite increased investment in cybersecurity, most companies are still in the early stages of cybersecurity maturity. Executives are often unclear on how their approaches compare with industry peers and where to invest for the best outcome. To advance their cybersecurity systems, and address escalating cyber risks […]
Building a Hyperconnected City Now Released: Building a Hyperconnected City ESI ThoughtLab gathered benchmarking data from 100 cities, conducted in-depth interviews with city leaders, and drew on valuable input from a cross industry coalition of leading firms and research organizations. This study provides an evidence-based roadmap that cities can use to become vibrant, hyperconnected urban […]
Smarter Cities 2025 Building a Sustainable Business and Financing Plan “The cities of the future – and the cities of the present that will be relevant in the future – will be smart. Full of sensors, data, and analysis that help the traffic flow, civic leaders lead, and citizens fully realize all the benefits of […]
The Cybersecurity Imperative Managing cyber risks in a world of rapid digital change “We are in a cybersecurity arms race, and the hackers are winning. Over the years, we have tested thousands of companies. There is always a way in.” Kevin Mitnick, Chief Hacking Officer, KnowBe4 By 2021, cybercrime is likely to cost the world […]