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Much of today's thought leadership is derivative. That is why we set up ESI ThoughtLab as a multidisciplinary center that probes the latest management trends through an economic lens.
Companies across all industries are embracing robotic process automation (RPA). In as little as two years, RPA leaders – those companies our research identified as ahead of the curve – will be using bots in virtually every function within their organizations. RPA is much more than a cost play. RPA leaders are seeing multiple benefits, […]
To benchmark the emergence of new jobs, Cognizant created the Jobs of the Future Index (CJoF Index). This quarterly index measures the changes in demand for a set of 50 jobs of the future: 45 actual and 5 proxy jobs. It also includes eight additional sub-indices that represent families of similar jobs. The CJoF Index score […]
As digital transformation propels organizations worldwide to deploy digitally-enabled products and services that increasingly collect and leverage abundant amounts of data, protecting that data and maintaining consumer trust is increasingly urgent–and crucial for long-term success. KPMG asked ESI ThoughtLab to conduct a two-pronged global survey to assess shifts in consumer expectations for cybersecurity and privacy, […]
Across industries, consumers worldwide are changing where they shop, how they discover products, and what they ultimately buy, thanks to new technologies, innovative business models, and disruptive brands. The wealth management industry is acutely experiencing these trends. As the value perceptions of their clients shift, service providers—from firms with rich legacies to innovative new entrants—are […]
ESI ThoughtLab has been working with KPMG to update the Autonomous Vehicles Readiness Index (AVRI). Since the first AVRI was published in January 2018, there has been a huge acceleration in investment in autonomous vehicle technology, policy adoption by governments to encourage autonomous vehicles, and media coverage of the topic. The 2019 index adds five […]
Advanced artificial intelligence (AI) may conjure up futuristic images along with hype and fear, but the reality is much different. To understand where this technology is headed and how business leaders will apply it in the immediate future, Protiviti and ESI ThoughtLab conducted a global research study delving into where advanced AI stands today and […]
Driving Cybersecurity Performance A deep dive into cybersecurity best practices Despite increased investment in cybersecurity, most companies are still in the early stages of cybersecurity maturity. Executives are often unclear on how their approaches compare with industry peers and where to invest for the best outcome. To advance their cybersecurity systems, and address escalating cyber […]
Building a Hyperconnected City Business models, use cases, and metrics for high-performance metro areas Download the research brief Businesses and residents are embracing technological innovation faster than many cities can react. With digital change happening in hyper-speed, urban leaders need to act now to bridge the technology gap between their cities and stakeholders. Building a […]
Smarter Cities 2025 Building a Sustainable Business and Financing Plan “The cities of the future – and the cities of the present that will be relevant in the future – will be smart. Full of sensors, data, and analysis that help the traffic flow, civic leaders lead, and citizens fully realize all the benefits of […]
The Cybersecurity Imperative Managing cyber risks in a world of rapid digital change “We are in a cybersecurity arms race, and the hackers are winning. Over the years, we have tested thousands of companies. There is always a way in.” Kevin Mitnick, Chief Hacking Officer, KnowBe4 By 2021, cybercrime is likely to cost the world […]