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Much of today's thought leadership is derivative. That is why we set up ESI ThoughtLab as a multidisciplinary center that probes the latest management trends through an economic lens.
Latest Analysis
Connected and Autonomous Supply Chain Ecosystems 2025
Customer behaviors and expectations are changing dramatically, challenging the established supply chain and operations setups of leading industrial companies. These changes are taking place against the backdrop of the Fourth Industrial Revolution, with digital technologies impacting every aspect of how companies run their businesses — from creating digitally connected products and services to automating data-driven supply […]
ServiceNow: The Innovation Issue
In a fluid, fast-changing world, how can business leaders drive an innovation agenda that yields real business results? ServiceNow set out to answer this question in the Innovation Issue of Workforce Quarterly, which focuses on how companies worldwide are organizing for innovation. Working with ServiceNow, ESI ThoughtLab conducted in-depth research exploring how large enterprises are using […]
Cognizant Reports: Energy & Utilities
With the increasing availability of distributed energy resources (DER), Energy and Utility businesses now face competition from new market entrants equipped with the latest digital technologies, processes and organizational models that cater to the needs of the energy consumer. Energy and Utility stalwarts also need to increase the agility of their operating models so they […]
Investing in AI: Moving Along the Digital Maturity Curve
Today’s organizations seek to identify data that’s most relevant to meeting business goals and make these data types actionable. To do so, they are turning to advances in artificial intelligence (AI) and deep learning, and are using new data architectures to allow all that data to come together for the first time. To discover what […]
11 Insights for Getting, and Staying, Ahead in the Digital Economy
As business moves beyond the early days of the digital economy, crucial questions arise about how to keep moving forward: what’s working, what’s not, where investments are paying off, optimal next steps, and what separates leaders from followers. To find the answers, Cognizant teamed up with ESI ThoughtLab to survey 2,491 business and technology leaders […]
Cognizant Reports: The End of the Beginning
How many legacy firms are still in existence today? Many that were household names, Kodak, Blockbuster, BlackBerry, and Sears, for instance, haven’t survived the digital transformation paradigm shift that is defining 21st-century corporate survival. And newer firms like Google, Apple, and Netflix are raising the bar and setting new expectations. For Cognizant’s The End of […]
Multi-client Studies
Driving ROI Through AI
A Roadmap for Urban Sustainability How cities achieve social and environmental goals through smart technology From electric cars and renewable energy to cloud computing and AI, technology helps city dwellers work smarter, live healthier, and make better use of resources. Forward-looking cities, like Moscow, Detroit, Copenhagen, and Tel Aviv, are already using technology to achieve […]
Driving ROI Through AI
Driving ROI Through AI Best practices, investment plans, and performance metrics There is little evidence-based research on the economics of artificial intelligence (AI) for businesses. While early attempts have been made to measure ROI, this research often fails to present the variations by industry, company size, and location needed for proper benchmarking. To fill the […]
Driving Cybersecurity Performance
Driving Cybersecurity Performance Improving Cybersecurity Results Through Evidence-based Analysis Despite increased investment in cybersecurity, most companies are still in the early stages of cybersecurity maturity. Executives are often unclear on how their approaches compare with industry peers and where to invest for the best outcome. To advance their cybersecurity systems, and address escalating cyber risks […]
Building a Hyperconnected City
Building a Hyperconnected City Now Released: Building a Hyperconnected City ESI ThoughtLab gathered benchmarking data from 100 cities, conducted in-depth interviews with city leaders, and drew on valuable input from a cross industry coalition of leading firms and research organizations. This study provides an evidence-based roadmap that cities can use to become vibrant, hyperconnected urban […]
Smarter Cities 2025
Smarter Cities 2025 Building a Sustainable Business and Financing Plan “The cities of the future – and the cities of the present that will be relevant in the future – will be smart. Full of sensors, data, and analysis that help the traffic flow, civic leaders lead, and citizens fully realize all the benefits of […]
The Cybersecurity Imperative
The Cybersecurity Imperative Managing cyber risks in a world of rapid digital change “We are in a cybersecurity arms race, and the hackers are winning. Over the years, we have tested thousands of companies. There is always a way in.” Kevin Mitnick, Chief Hacking Officer, KnowBe4 By 2021, cybercrime is likely to cost the world […]
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