Future-proofing Cities in a Post-pandemic World with Deloitte
May 21, 2021
This article focuses on how cities can build resiliency in public health systems, government operations, and other city domains by focusing on four ke...
The Future of Digital Workspaces with Lakeside
May 21, 2021
The future of digital workplaces hinges on one important factor: digital employee experience (DEX). The smoother the digital experience, the...
The ABCDs of Innovation with Broadridge
April 30, 2021
Using next-generation technologies can significantly boost performance and profitability. As this study shows, leaders are accelerating thei...
ServiceNow Workflow Quarterly: The Agility Issue
April 16, 2021
For the Agility Issue of ServiceNow's Workflow Quarterly, ESI ThoughtLab conducted a survey of 200 executives from seven countries and five ...
Cognizant Jobs of the Future Quarterly Index
March 22, 2021
To benchmark the emergence of new jobs, the Cognizant Center for the Future of Work created the Jobs of the Future Index (CJoF Index). This quarterly ...
The Broadridge Next-Gen Technology Adoption Survey
March 10, 2021
To understand how financial services companies are adopting AI, blockchain, the cloud, and digital technologies; where they are investing most; and th...
PwC Manufacturing COO Pulse Survey
February 4, 2021
Over the past year, manufacturing firms have faced unprecedented disruption. Daunting change caused by the COVID-19 crisis has resulted in accelerated...
ServiceNow Workflow Quarterly: The Experience Issue
December 21, 2020
The Workflow Quarterly Experience Issue reports on how leading organizations are driving productivity and growth through better business proce...
Shared Service Centers: Risks & Rewards in the Time of Coronavirus
October 28, 2020
As the pandemic continues to disrupt all aspects of life, companies are re-evaluating how they get work done. For many large enterprises, re...
Mastercard Shadow Economy
October 28, 2020
The shadow economy, sometimes called the informal or underground economy, comprises economic activity that takes place outside of formal channels—gene...
ServiceNow: The Payoffs of Digital Enterprise Platforms
October 27, 2020
Today, digital enterprise platforms are a business imperative. They allow organizations to modernize businesses around digital and data. Compa...
ServiceNow Workflow Quarterly: The Platform Issue
October 27, 2020
Is your business built resilient? It’s an important question business leaders must ask today in the wake of the COVID-19 pandemic. To help o...
Driving ROI with AI DataRobot Report
September 21, 2020
ESI ThoughtLab together with a group of AI leaders that included DataRobot conducted a benchmarking study of 1,200 organizations across industries and...
AI: From Data to ROI Cognizant Report
September 21, 2020
If the COVID-19 crisis has revealed anything to business leaders, it’s the dire need for intelligent decision making. But even as businesses e...
The Economic Impact of Cyber Insurance with Cowbell Cyber
August 1, 2020
This report is an extension of the Driving Cybersecurity Performance research report published by ESI Thoughtlab in June 2020. The research ...
