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Firms will Invest More in AI After the Pandemic, but Delivering ROI will take Skill, Scale, and Time

September 15, 2020 / 0 Comments

ESI ThoughtLab study of 1,200 organizations reveals that generating ROI on AI is still a work in progress that requires a focus on strategic change September 15, 2020 (Philadelphia, PA) – Two-thirds of senior executives across industries—and nearly nine out of ten leaders from the world’s largest enterprises—believe that artificial intelligence (AI) is vitally important […]

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The Value of Automation to Businesses

May 17, 2019 / 1 Comment

Thinking beyond the war between machines and humans. The value of automating manual processes in companies—what experts call robotic processing automation (RPA)—is greatly misunderstood. For many, it is seen simply as a way to cut costs, and at its worst, to eliminate jobs. But the benefits of automation go well beyond cost efficiencies, particularly for […]

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