Surveys

The Broadridge Next-Gen Technology Adoption Survey

March 10, 2021 / Comments Off on The Broadridge Next-Gen Technology Adoption Survey

To understand how financial services companies are adopting AI, blockchain, the cloud, and digital technologies; where they are investing most; and the returns they are generating, ESI ThoughtLab conducted a comprehensive survey on behalf of Broadridge in late 2020 of senior executives at 1,000 companies in eight financial subsectors across 18 countries. Financial services executives […]

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ServiceNow Workflow Quarterly: The Experience Issue

December 21, 2020 / Comments Off on ServiceNow Workflow Quarterly: The Experience Issue

The Workflow Quarterly Experience Issue reports on how leading organizations are driving productivity and growth through better business processes for employees and customers. The Winter 2020 edition of the magazine offers advice on how to lead through uncertainty, invest for resilience, and jumpstart an engaged workforce. Even before the pandemic hit, new research shows, companies […]

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ServiceNow: The Payoffs of Digital Enterprise Platforms

October 27, 2020 / Comments Off on ServiceNow: The Payoffs of Digital Enterprise Platforms

Today, digital enterprise platforms are a business imperative. They allow organizations to modernize businesses around digital and data. Compared to competitors, organizations with digital enterprise platforms can move more quickly at a greater scale, and they have better flexibility. IT is no longer a barrier to reinvention. Instead, it helps to drive continuous adaption and innovation. […]

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ServiceNow Workflow Quarterly: The Platform Issue

October 27, 2020 / Comments Off on ServiceNow Workflow Quarterly: The Platform Issue

Is your business built resilient? It’s an important question business leaders must ask today in the wake of the COVID-19 pandemic. To help organizations answer this critical question, ServiceNow partnered with ESI ThoughtLab to learn what organizations achieve by digitizing workflows on an enterprise-wide platform and how they do it. ServiceNow and ESI ThoughtLab’s research indicates that […]

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PwC’s Connected and Autonomous Supply Chain Ecosystems 2025

April 24, 2020 / Comments Off on PwC’s Connected and Autonomous Supply Chain Ecosystems 2025

Customer behaviors and expectations are changing dramatically, challenging the established supply chain and operations setups of leading industrial companies. These changes are taking place against the backdrop of the Fourth Industrial Revolution, with digital technologies impacting every aspect of how companies run their businesses — from creating digitally connected products and services to automating data-driven supply […]

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Surveys, Interviews, and Advisory Boards

October 15, 2019 / Comments Off on Surveys, Interviews, and Advisory Boards

Surveys, Interviews, and Advisory Boards Unlike our competitors that take a more journalistic survey approach, at ESI ThoughtLab our PhD economists ensure the quantitative rigor and analytical acuity of our survey work. Specifically, our statisticians: Build statistically valid samples to enable projectable results and deeper segmentation analysis specific to companies, government organizations, consumers, and investors. […]

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