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thought leadership

ServiceNow Workflow Quarterly: The Agility Issue

April 16, 2021 / Comments Off on ServiceNow Workflow Quarterly: The Agility Issue

For the Agility Issue of ServiceNow’s Workflow Quarterly, ESI ThoughtLab conducted a survey of 200 executives from seven countries and five industries that shows the most successful companies during the pandemic had senior executives who led the charge. Business agility has become a CEO-level issue now more than ever. The most successful companies invested in tools […]

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ESI ThoughtLab Reveals How 167 Cities Worldwide are Leveraging Technology, Data, and Partnerships to Drive Social Development Goals

March 30, 2021 / Comments Off on ESI ThoughtLab Reveals How 167 Cities Worldwide are Leveraging Technology, Data, and Partnerships to Drive Social Development Goals

Pandemic accelerates rise of Cities 4.0, propelling the development of a future roadmap toward urban prosperity, sustainability, and citizen well-being The pandemic spurred more than one-third of cities around the globe to give more priority to efforts to promote the social good 65 percent of city leaders said smart city programs were crucial to COVID-19 […]

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A Preview to our Study: Smart City Solutions for a Riskier World

March 26, 2021 / Comments Off on A Preview to our Study: Smart City Solutions for a Riskier World

COVID-19 has served as a stress test for cities as businesses and services were shut down and medical facilities stretched to their limits. It has exposed weaknesses in digital infrastructure and resilience as disruptions have emerged unexpectedly with far-reaching aftershocks. Simultaneously, cities are facing mounting pressures to address vulnerabilities related to cybersecurity and climate change. […]

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ESI ThoughtLab and CityAge Invite City Leaders to Attend The 2021 Smart Cities Strategy Summit

March 10, 2021 / Comments Off on ESI ThoughtLab and CityAge Invite City Leaders to Attend The 2021 Smart Cities Strategy Summit

An Exclusive Meeting of Global City Leaders The COVID-19 pandemic has been a watershed event for cities, with lasting impacts on how residents will live, travel, shop, and work. Our ground-breaking research into the post-pandemic plans of 167 cities worldwide—to be released at the summit—reveals that cities will need to morph into Cities 4.0 to […]

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The Broadridge Next-Gen Technology Adoption Survey

March 10, 2021 / Comments Off on The Broadridge Next-Gen Technology Adoption Survey

To understand how financial services companies are adopting AI, blockchain, the cloud, and digital technologies; where they are investing most; and the returns they are generating, ESI ThoughtLab conducted a comprehensive survey on behalf of Broadridge in late 2020 of senior executives at 1,000 companies in eight financial subsectors across 18 countries. Financial services executives […]

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The Shift to Wealth Management 4.0

February 26, 2021 / Comments Off on The Shift to Wealth Management 4.0

The ongoing pandemic has been a watershed event for businesses and their customers around the world, particularly for the wealth and asset management industry. The crisis is heightening—and speeding up—digital, social, economic, demographic, and regulatory shifts that were already transforming the industry before the virus hit.  But the ensuing health crisis has prompted investors to reexamine their […]

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