ESI ThoughtLab

eBook cover_Driving Cybersecurity Performance_06182020

Now released: The Driving Cybersecurity Performance program provides critical insights into how cybersecurity leaders organize for success, where they invest, and which technologies, processes, and analytical tools they use.

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ESI ThoughtLab is an innovative thought leadership firm that generates insights through rigorous research and economic analysis. Our team of experts and economists specializes in assessing the impact of technology on companies, cities, industries, and business performance.

We work closely with clients to create evidence-based thought leadership that drives demand for their products and services. Our services include business, consumer, and government surveys and interviews; economic modeling, benchmarking, and performance analysis; and white papers, eBooks, infographics, and customer-facing analytical tools.

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Our Latest Thought Leadership Work

ServiceNow Workforce Quarterly: The Customer Issue

The COVID-19 pandemic has exposed the need for significant shifts in nearly everything we do, as well as new business imperatives—to reduce expenses, transition workforces, and digitally transform the enterprise. Though cutting costs may have been the intuitive first response to the COVID-19 crisis, retaining customers is the existential one. In February and March of […]

Improving Cybersecurity Performance Through Evidence-Based Analysis

Driving Cybersecurity Performance is the latest global research initiative to be released by ESI ThoughtLab, Econsult Solutions’ thought leadership arm. The study includes an in-depth global survey of CISOs in companies spanning the Americas, Europe, and Asia Pacific and represents firms of varying sizes, from $50 million to over $50 billion in revenue. Full findings are […]

New Report Finds Cybersecurity Investment Generates Substantial ROI as Large Firms Fend off Rising Cyberattacks

ESI ThoughtLab and group of cybersecurity advisors release findings from study of 1,009 of the world’s largest firms. June 18, 2020 (Philadelphia, PA): A comprehensive study conducted by ESI ThoughtLab reveals that increased investment in cybersecurity can generate a significant ROI of 179% and provide greater protection as companies cope with the fallout from COVID-19. ESI […]

Driving ROI Through AI

Driving ROI Through AI Best practices, investment plans, and performance metrics There is little evidence-based research on the economics of artificial intelligence (AI) for businesses. While early attempts have been […]

Driving Cybersecurity Performance

Driving Cybersecurity Performance Improving cybersecurity results through evidence-based analysis Full findings now publicly available! Download Report ESI ThoughtLab worked with a coalition of cybersecurity, cyber insurance, and technology experts from […]

Building a Hyperconnected City

Building a Hyperconnected City Now Released: Building a Hyperconnected City ESI ThoughtLab gathered benchmarking data from 100 cities, conducted in-depth interviews with city leaders, and drew on valuable input from […]

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"ESI ThoughtLab stands out from the thought leadership pack in its ability to provide true visionary insight backed up by comprehensive research and rigorous economic analysis"

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