ESI ThoughtLab is an innovative thought leadership firm that generates insights through rigorous research and economic analysis. Our team of experts and economists specializes in assessing the impact of technology on companies, cities, industries, and business performance.
We work closely with clients to create evidence-based thought leadership that drives demand for their products and services. Our services include business, consumer, and government surveys and interviews; economic modeling, benchmarking, and performance analysis; and white papers, eBooks, infographics, and customer-facing analytical tools.
Our Latest Thought Leadership Work
For this Present Value post, ESI’s thought leadership team sat down with experts participating in our Driving ROI Through AI research program to gain deeper insight into how companies around the world are currently using artificial intelligence, where the technology is headed, and how it will impact the future of business. Driving ROI Through AI […]Read More
Customer behaviors and expectations are changing dramatically, challenging the established supply chain and operations setups of leading industrial companies. These changes are taking place against the backdrop of the Fourth Industrial Revolution, with digital technologies impacting every aspect of how companies run their businesses — from creating digitally connected products and services to automating data-driven supply […]Read More
In a fluid, fast-changing world, how can business leaders drive an innovation agenda that yields real business results? ServiceNow set out to answer this question in the Innovation Issue of Workforce Quarterly, which focuses on how companies worldwide are organizing for innovation. Working with ServiceNow, ESI ThoughtLab conducted in-depth research exploring how large enterprises are using […]Read More
Driving ROI Through AI Best practices, investment plans, and performance metrics There is little evidence-based research on the economics of artificial intelligence (AI) for businesses. While early attempts have been […]
Driving Cybersecurity Performance Improving Cybersecurity Results Through Evidence-based Analysis Despite increased investment in cybersecurity, most companies are still in the early stages of cybersecurity maturity. Executives are often unclear on […]
Building a Hyperconnected City Now Released: Building a Hyperconnected City ESI ThoughtLab gathered benchmarking data from 100 cities, conducted in-depth interviews with city leaders, and drew on valuable input from […]
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