Background & experience
As an administrative associate at ESI, Kelly Young plays an essential role in supporting the firm’s work at the intersection of urban economics, planning, and public policy. With a strong foundation in executive administration and coordination, she brings a high level of organization, responsiveness, and attention to detail to ESI’s project-driven environment. Kelly helps ensure that internal operations run efficiently, allowing project teams to stay focused on delivering high-quality analytical work for clients.
Kelly plays a key role in financial and billing coordination, as well as broader office and project support functions. She manages project invoice tracking and milestone documentation, assists in the preparation and execution of contracts, and supports internal workflows that keep projects aligned with client expectations. Her ability to coordinate across teams and manage multiple priorities makes her a reliable point of contact for both internal staff and external partners.
Kelly earned her Bachelor of Science in Exercise Science from the University of Delaware. Prior to joining the firm, she worked as a certified personal trainer and an administrative assistant, where she developed strong interpersonal, organizational, and time-management skills. These experiences continue to inform her collaborative approach and ability to adapt to evolving project needs, making her a valuable contributor to the firm’s operations and overall success.